At Abhishek Dey Roy, we strive to ensure every customer is satisfied with their purchase. However, due to the nature of digital goods, certain limitations apply.
Order Cancellation
Orders for digital products can only be canceled before the download link or access credentials are delivered.
To request a cancellation, email us at contact@abhishekdeyroy.com with your order ID as soon as possible.
Refunds
As digital products are non-tangible and irrevocable, we do not offer refunds once the product has been delivered or downloaded.
Refunds may only be considered in the following exceptional cases:
- You did not receive the product due to a technical issue (e.g., download link not working, access not granted)
- You were charged more than once for the same product
Refund requests must be submitted within 3 days of purchase.
If approved, refunds will be processed within 5–7 business days to the original payment method.
Non-Refundable Items
- All digital downloads after delivery
- Services already rendered or in progress
- Issues caused by your failure to read product descriptions or compatibility requirements
Before You Purchase
Please carefully review all product descriptions, features, and system requirements before completing your purchase. By buying a digital product from our website, you agree to this policy.
For any questions or concerns, feel free to contact us at contact@abhishekdeyroy.com.